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Terms & Conditions

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Privacy Policy

Welcome Hawaiian South Shore LLC Terms and Conditions

If you continue to browse and use this website you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern Hawaiian South Shore LLC’s relationship with you in relation to this website.

The term ‘Hawaiian South Shore LLC’ or ‘us’ or ‘we’ refers to the owner of the website whose registered office is 320 Ward ave 112 Honolulu Hi 96814. The term ‘you’ refers to the user or viewer of our website.

The use of this website is subject to the following terms of use:

The content of the pages of this website is for your general information and use only. It is subject to change without notice.

Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.

·Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.

·This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.

All trademarks reproduced in this website, which are not the property of, or licensed to the operator, are acknowledged on the website.

Unauthorized use of this website may give rise to a claim for damages and/or be a criminal offence.

From time to time this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).

You may not create a link to this website from another website or document without Hawaiian South Shore LLC’s prior written consent.


Hawaiian South Shore LLC
Mobile Message Service Terms and Conditions

Last updated: Nov 27th 2021

The Hawaiian South Shore LLC mobile message service (the "Service") is operated by Hawaiian South Shore LLC (“ Hawaiian South Shore LLC ” , “we”, or “us”). Your use of the Service constitutes your agreement to these terms and conditions (“Mobile Terms”). We may modify or cancel the Service or any of its features without notice. To the extent permitted by applicable law, we may also modify these Mobile Terms at any time and your continued use of the Service following the effective date of any such changes shall constitute your acceptance of such changes.

By consenting to Hawaiian South Shore’s SMS/text messaging service, you agree to receive recurring SMS/text messages with service-related and promotional messages, including updates, alerts, and information (e.g., order updates, account alerts, etc.) and promotions, specials, and other marketing offers (e.g., cart reminders) from and on behalf of Hawaiian South Shore via text messages through your wireless provider to the mobile number you provided, even if your mobile number is registered on any state or federal Do Not Call list. Text messages may be sent using an automatic telephone dialing system or other technology.

You understand that you do not have to sign up for this program in order to make any purchases, and your consent is not a condition of any purchase with Hawaiian South Shore . Your participation in this program is completely voluntary.

We do not charge for the Service, but you are responsible for all charges and fees associated with text messaging imposed by your wireless provider. Message frequency varies. Standard message and data rates may apply from your wireless provider. Check your mobile plan and contact your wireless provider for details. You are solely responsible for all charges related to SMS/text messages, including charges from your wireless provider.

You may opt-out of the Service at any time. Text the single keyword command STOP to +1(855) 461-2259 . You'll receive a one-time opt-out confirmation text message. No further messages will be sent to your mobile device, unless initiated by you. If you have subscribed to other Hawaiian South Shore mobile message programs and wish to cancel, except where applicable law requires otherwise, you will need to opt out separately from those programs by following the instructions provided in their respective mobile terms. For Service support or assistance, text HELP to +1(855) 461-2259 or email sales@hawaiiansouthshore.com.

We may change any short code or telephone number we use to operate the Service at any time and will notify you of these changes. You acknowledge that any messages, including any STOP or HELP requests, you send to a short code or telephone number we have changed may not be received and we will not be responsible for honoring requests made in such messages.

The wireless carriers supported by the Service are not liable for delayed or undelivered messages. You agree to provide us with a valid mobile number. If you get a new mobile number, you will need to sign up for the program with your new number.

To the extent permitted by applicable law, you agree that we will not be liable for failed, delayed, or misdirected delivery of any information sent through the Service, any errors in such information, and/or any action you may or may not take in reliance on the information or Service.

We respect your right to privacy. To see how we collect and use your personal information, please see our Privacy Notice

 


Hawaiian South Shore RETURN POLICY 

If you are not completely satisfied with your Hawaiian South Shore Online purchase, please send the return item(s) within 30 days from the date you received the shipment. 

Please include the original tags (still attached) and the original receipt. 

We will happily exchange the item(s) for another or apply Store Credit with your billing name and information. 

Exchanges are dependent on existing stock. 

Item(s) must be unused and unwashed in original packaging. 

Refunds are issued in form of Store Credit. 

Please note that we cannot refund any shipping charges or handling charges. Surfboard and Sale item(s) are Final.

If you would like to change or cancel an order please email the sales@HawaiianSouthShore.com as soon as possible.

We will try to accommodate your request but please understand that our order and shipping systems are designed to get orders on there way quickly and efficiently. 

Therefore, we cannot change or cancel an order once it has entered the shipping process.

Please contact us before you send the Return or Exchanged item(s) so that we can check inventory and answer all questions. Email- sales@HawaiianSouthShore.com in the form of

 

Example: Hawaiian South Shore Surf Return/Exchange Order # (your order number).

Please send Returns and Exchanges to:

Hawaiian South Shore Surf Shop

Attn: Exchange and Returns

320 Ward ave 112

Honolulu HI 96814