Shipping policy

1. Clothing and Accessories Shipping

Clothing and accessories have simpler shipping options and are priced separately from surfboards.

a. DOMESTIC SHIPPING (USA):

• Free Shipping: We offer free shipping to all U.S. addresses (excluding U.S. territories) on orders of $150 and above. This offer applies exclusively to clothing items and select surf accessories.
• Carrier: Shipped via insured USPS.
• Processing Time: We try to ship the same day for orders placed during business hours; otherwise it ships the next business day.
• Delivery Time: Estimated 3-5 business days after processing.

SHIPPING, DUTIES AND TAXES ARE COMPUTED ON CHECKOUT

• Carrier: Shipped via DHL or UPS 
• Processing Time: We try to ship the same day for orders placed during business hours; otherwise it ships the next business day.
• Delivery Time: Estimated 5-7 business days after processing.

2. Surfboard Shipping

We can only ship boards purchased from the shop at this time due to Cargo policy.

Due to handling requirements, surfboards are shipped with specific protocols and fees.

a. Oahu Store Pickup

HAWAII SURFBOARD SHIPPING RATES

NEIGHBOR ISLANDS:

➤ Alaska Air Cargo

(All Size Boards)  - ETA Usually in two days (Boards can be picked up from the Alaska Air Cargo Airport from 7AM in the morning, a day after the board has been sent out.)

Please ensure we have your correct email address on file. Alaska Air Cargo sends pickup notifications exclusively via email; they do not provide phone alerts

NOTE ON STORAGE CHARGES

• Stations in the states of Alaska and Hawai'i, operated by Alaska and Hawaiian Air Cargo: Storage fees will be assessed after five days, excluding weekends and holidays. Minimum charge: $40 per day
• Stations outside of Alaska and Hawai'i, operated by Alaska and Hawaiian Air Cargo: Storage fees will be assessed after 72 hours, excluding weekends and holidays. Minimum charge: $40 per day

JAPAN SURFBOARDS SHIPPING

➤ Door to Door

CONTINENTAL USA: SURFBOARD SHIPPING