Return Policy

HAWAIIAN SOUTH SHORE:
RETURN POLICY

Welcome to Hawaiian South Shore Online Store
320 Ward Ave 112
Honolulu HI 96814 USA
Tel 808-597-9055

If you are not completely satisfied with your Hawaiian South Shore Online purchase, please send the return item(s) within 10 days from the date you received the shipment. Please include the original tags (still attached) and the original receipt. We will happily  apply Store Credit with your billing name and information. Exchanges are dependent on existing stock. Item(s) must be  in original condition with all tags, that have not been washed, wrinkled, used, altered or ironed, and that have not acquired any odors. 
Return Fees are handled by the customer and refunds are issued in the form of Store Credit only, please note that we do not do cash refunds. Surfboard and Sale item(s) are Final.

If you would like to change or cancel an order, please Email us at sales@hawaiiansouthshore.com as soon as possible.

We will try to accommodate your request but please understand that our order and shipping systems are designed to get orders out quickly and efficiently. Therefore, we cannot change or cancel an order once it has entered the shipping process.

Please contact us before you send the Return or Exchanged item(s) so that we can check inventory and answer all questions. Email- sales@hawaiiansouthshore.com with your order number

Example: Hawaiian South Shore  Return/Exchange Order #
Please send Returns and Exchanges to:
Hawaiian South Shore
Attn: Exchange and Returns
320 Ward ave 112.
Honolulu HI 96814
 
Personal Info
All information submitted to Hawaiian South Shore Online is used for internal purposes only. Hawaiian South Shore Online does not sell or loan any information gathered through our website.
Sales Tax
Sales tax is charged to those orders shipped within the state of Hawaii. The applicable tax rate is 4.712%. Sales tax is not charged to orders shipped to states outside of Hawaii.
Hawaiian South Shore Shipping Policy
Hawaiian South Shore Online ships to all 50 United States via USPS. 
Shipping and handling fees are calculated based on the dollar amount ordered. 
To ensure quick and accurate delivery we use USPS for all orders Domestic and International orders.

 

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